Privacy
This policy explains how Fastenal handles information submitted through website forms, catalog requests and contact links. The information is used to answer supply questions, evaluate quote details and improve the clarity of product and service communications.
Fastenal may collect your name, company, work email, phone number, region, request type and message content. The website may also record basic usage information, such as page visits and search terms, to understand which product and service pages are useful to industrial buyers.
Submitted information is used to respond to inquiries, prepare follow-up questions, route requests by product family and provide relevant service information. Fastenal does not need sensitive personal information for ordinary product or capability requests, and visitors should avoid submitting it through open text fields.
Information may be shared with service providers or internal support teams when needed to process the request. It is not sold as a mailing list. Records may be retained when required for compliance, security, service quality or business administration.
You may request updates or removal of contact information where applicable. Some records may remain when needed to document legitimate business communications, security events or legal obligations.